Frequently Asked Questions

Find answers to common questions about Entertainment Games and our entertainment gaming platform.

Common Questions

Getting Started

Entertainment Games is a premier online gaming platform that offers a wide variety of entertainment games including arcade games, card games, live interactive experiences, and specialty games. Entertainment Games provides a secure, entertaining, and user-friendly gaming environment for players worldwide.

To create your Entertainment Games account, click the "Register" button on our website. You'll be redirected to our secure registration portal where you can provide your personal information and create your Entertainment Games account. The process is quick and secure.

Entertainment Games offers a comprehensive selection of entertainment games including arcade games, card games, live interactive games, and specialty games. Entertainment Games regularly updates its game library to provide the latest and most popular titles.

Account & Security

Yes, Entertainment Games operates in compliance with applicable laws and regulations. Entertainment Games implements industry-standard security measures to protect your personal information and ensure fair gaming practices. Entertainment Games is committed to providing a safe and secure gaming environment.

To reset your Entertainment Games password, click on the "Forgot Password" link on the login page. Enter your email address and follow the instructions sent to your email to create a new password.

No, Entertainment Games allows only one account per person. Creating multiple accounts is against our terms of service and may result in account suspension or closure.

Payments & Withdrawals

Entertainment Games accepts various payment methods including credit cards, debit cards, bank transfers, and e-wallets. All payment methods are secure and processed through encrypted channels.

Withdrawal processing times vary by payment method. E-wallet account activities are typically processed within 24 hours, while bank transfers may take 3-5 business days. All account activities are subject to verification.

Yes, Entertainment Games has withdrawal limits based on your account level and verification status. VIP players may have higher limits. Check your account settings for specific limits.

Gaming & Features

Absolutely! Entertainment Games is fully optimized for mobile devices. You can enjoy Entertainment Games on smartphones and tablets through your mobile browser. Entertainment Games provides a seamless mobile gaming experience with responsive design and touch-friendly controls.

Yes, all Entertainment Games are tested and certified for fairness. We use certified random number generators and our games are regularly audited by independent testing agencies to ensure fair play.

Yes, Entertainment Games offers various rewards and incentives including welcome rewards, deposit rewards, and loyalty rewards. Check our incentives page for current offers and terms.

Support & Contact

For support with Entertainment Games, you can contact our support team through the Contact Us page, email us at [email protected], or use the live chat feature when available. Entertainment Games support is available 24/7 to assist with any questions or issues.

Entertainment Games support is available 24/7 through live chat and email. Phone support is available Monday through Friday, 9 AM to 6 PM EST.

You can report problems through our contact form, live chat, or email support. For urgent issues, please use live chat or call our support line during business hours.

Responsible Gaming

You can set deposit limits in your account settings under "Responsible Gaming." You can set daily, weekly, or monthly limits. Changes to limits may take 24 hours to take effect.

You can request self-exclusion through your account settings or by contacting support. Self-exclusion periods are binding and cannot be reversed. We also provide links to professional help organizations.

Entertainment Games provides access to various resources including self-assessment tools, links to professional help organizations, and information about responsible gaming practices.

Still Have Questions?

If you can't find the answer to your question in our FAQ, our support team is here to help.

Contact Support